What's New

Check out what's new in our customer satisfaction product.

Oct 20, 2021

Report Page Update

We combined the Report and Discussion pages in My.Pinnacle. The same features, like creating tasks and tagging users, have remained the same, but we redesigned the page so that the report is visible next to the discussion. The Viewers section is packed with information, including job titles and when the report was last seen by the user. When a report is for a single location, the employees who work at that location are grouped at the top of the viewers.

The dropdown on the top right is where you can find Open in a New Tab, Download Report, and Share Report. Some reports don’t have the ability to be downloaded, and that's why "download report" might not appear. You can open a PDF in your browser by using the “Open Report in a New Tab.”